What You Need to Know About Transactions
How long does a deposit take to process?
Deposits via bKash and Nagad on gbeje are generally instant — your account balance updates within 30 seconds to 2 minutes of a completed payment. Rocket may take slightly longer. If your balance hasn't updated after 15 minutes, contact the Help Center with your TrxID.
Are there any withdrawal fees?
No, gbeje does not charge any withdrawal fees. However, mobile banking providers may occasionally deduct a small fee when receiving funds — this is their own policy and has nothing to do with gbeje.
How many payment numbers can be added to one account?
For security purposes, a maximum of three mobile banking numbers can be linked to a single gbeje account. Adding a new number or making changes requires a completed identity verification (KYC) process.
Are additional verification steps required for large withdrawals?
Yes, for single withdrawals of ৳50,000 or more, gbeje automatically adds an identity verification step. This is purely for your security — to ensure the funds reach the right person. If your KYC is already completed, this process will be faster.
What happens if my balance goes negative?
Your balance can never go negative on gbeje. If a bet or game requires more than your current balance, the system automatically blocks the action. This ensures players can never spend beyond what they have.
Safe Transaction Tips
Always use the official gbeje website. Never make transactions through third parties or by clicking unfamiliar links. gbeje will never ask for your PIN or password over the phone or via message.
